How to avoid scams when buying Roblox items

Wherever there are popular items and currencies, there are scammers. In Roblox games this is especially true for the most valuable pets, fruits and weapons, because their value can be turned into money. The good news: almost all scams rely on the same few tricks. If you know them, they are easy to avoid.

Rule number one: your password stays with you

Roblox says it clearly: it never asks for your password outside its own login page. The same goes for every honest seller. To deliver an item, a username is enough, because delivery goes through a trade or in the game.

You don't give your password, your SMS code or your authenticator app code to anyone: not to "support", not to a friend from Discord, and not to a website that promises a reward for logging in.

The most common scams

Free Robux and "generators"

A website or video promises free Robux, you just have to log in or enter your details. According to the official Roblox page about scams, there are no real free Robux giveaways. Security analysts at Cisco Talos describe this scheme as one of the most common: a fake site collects your login and password, and then takes over your account.

If you want to know how people really get Robux, check out the post what Robux are and how to get them.

Fake support

Someone writes that they are from Roblox, from the game's support or from a shop's support, and "needs to verify your account". Real Roblox employees have the Roblox Admin badge on their profile. If it is not there, they are not an employee.

At DzikShop, talking about an order happens in only two places: in the order on the website or in the order channel on our Discord. Nobody from support starts a conversation by asking for login details.

Links that lead outside Roblox

A message with a link to a "reward", an "event" or a "new version of the game". Roblox warns that links from other players that lead outside the platform can be spam or an attempt to steal your data. Check the address before you click. Fake sites often differ by just one letter.

Trades where you have to go first

A classic in games with trading: the other person asks you to hand over your item first, "because then I'll give you mine". Or they swap the item at the last second in the trade window. We describe how to defend against this in the post how trading works in Roblox games.

Buying from a seller: what to look at

Roblox points out that transactions made outside its official trading and selling features are not protected by it: if something goes wrong, Roblox will not get the item or the money back. That is why, when buying from an outside seller, it matters who the seller is and how they accept payment.

A good seller:

• does not ask for your password or for verification codes,
• accepts payments through a well-known payment provider, not a "transfer to a private account" or a phone top-up,
• shows the final price before you pay, including fees,
• clearly describes how delivery works and where you can report a problem,
• can be found outside of a single message: they have a website, a server, a history.

Bad signs are time pressure ("only now", "last one, pay within a minute"), prices much lower than anywhere else, and a request to move the conversation to private messages.

We described what an order with us looks like, step by step, in the guide how to buy an item at DzikShop.

Secure your account before something happens

Roblox recommends two things that stop most account takeovers:

1. 2-step verification: in the settings, in the security tab, choose a verification method.
2. Passkey: log in with your fingerprint or face, without typing a password.

You can find the full guide in the post about Roblox account security. For parents, we also recommend the post about parental controls in Roblox.

When something has already happened

• End the conversation and don't send anything else.
• Report the player with the report option in Roblox.
• Change the password of your account and of the email linked to it.
• If you paid a seller and something is wrong, contact them through their official channel and keep your order number or payment confirmation handy.