Help

What people ask us most

These are the questions we get on Discord with almost every order. If something is missing, message us and we will add it.

Buying and delivery

How do I buy something at DzikShop?

Pick a game, pick an item and add it to the cart. At checkout you give us your Roblox nickname so we know who to hand the goods to. You can also order through our Discord if you would rather just talk to a person.

How long does delivery take?

Usually a few minutes after the payment clears. When we are busy it can take up to 20 minutes. In rare cases, for example when we have to source something, we reserve up to 12 hours, and we always say so in your order channel.

What does the handover look like?

After payment you get a private Discord channel for you and our staff. We agree on a server, join the game together and hand the item over directly. For currency and accounts we sometimes pass login details, which you change to your own straight away.

Do I have to give you my Roblox password?

No, and we never ask for it. Items and currency reach you inside the game. If somebody claiming to be us asks for your password, it is a scam: report it to us on Discord.

Can I have it delivered to someone else?

Yes. Just enter their nickname at checkout. We do this for gifts all the time.

Do you deliver on weekends?

Yes, our staff works seven days a week. Response times are slower overnight, but your order is never lost.

Payments and prices

What payment methods do you accept?

Bank transfer, card and paysafecard codes, processed by HotPay. Your card or bank details never pass through our server.

What currency are the prices in?

We price in Polish zloty and that is what gets charged. If you visit from abroad the site shows an approximate amount in euro, dollars or pounds using the daily European Central Bank rate, but the payment itself is in zloty.

Is the price on the card the final price?

Yes. No checkout fee and no delivery charge. What you see on the card is what you pay.

Can I pay in Robux?

No. We only take money payments through HotPay. We sell Robux, we do not accept them as payment.

Do you have discount codes?

Yes. We post them on our Discord, usually alongside sales and giveaways. Enter the code in the cart and the price updates immediately.

Safety and trust

Is DzikShop a registered company?

Yes. The shop is run by BloxMedia Sp. z o.o., based in Poznan, Poland. Registry number 0001244532, VAT PL9721380055. The full details are in the footer of every page, so you can check the register before you buy.

Where do the items come from?

From ordinary play and from trading with other players. We do not duplicate items and we do not use exploits or cheats. That is why rare items sometimes run out and have to be restocked.

What if my order never arrives?

We refund you. Every order has its own Discord channel with the full conversation, so there is never a dispute about what was handed over and when.

Does buying items break the Roblox terms?

Trading items off platform is something the Roblox terms restrict. We hand everything over inside the game through normal player to player trading and we never touch your account settings. The risk cannot be reduced to zero and we would rather you knew that before buying.

Do I need an account on the site?

For buying through the site, yes. An account lets us tie the order to the right person, deliver to the right nickname and give you order history and support. Ordering through Discord needs no site account.

Games and stock

Which games do you stock items for?

Grow a Garden, Steal a Brainrot, Rivals, Blox Fruits, Murder Mystery 2, Steal an Egg, Slime RNG, 99 Nights in the Forest, Pet Simulator 99 and Animal Hospital, plus Robux and ranks on our Discord. We add games as people actually start playing them.

What I am looking for is not listed. Can you get it?

Often yes. Message us on Discord: if it can be obtained honestly, we will price it and add it to the shop.

What do the rarity labels mean?

We take them straight from the games. Secret and mythic are the top tier, chroma and ancient come from Murder Mystery 2, and permanent means a Blox Fruits fruit that stays on the account for good. Rarity is on the product card and you can sort the list by it.

Is your Robux cheaper than buying from Roblox?

Our prices already include the 30 percent tax Roblox takes on group payouts. The number on the card is what actually lands on your account, with no surprise after the transaction.